The Disability Resource Centre gained a robust growth plan, more creative marketing and greater ambition, with stronger culture and systems.
The Disability Resource Centre has a mission to support disabled people to live independently, and to increase the potential for them to live in 'mainstream' society. They are a people-led organisation i.e. disabled people providing services for other disabled people. The organisation, which is a Limited Company and registered Charity, provides a host of services including employment preparation, counselling, debt advice, information advice and advocacy. They have always delivered some trading activity, including training services, to generate income, which is increasing, and is likely to increase more in the future. They are based in Duchess Place, Birmingham and have 22 employees, 70% of them disabled people, as are all the 30 volunteers, as well as board members.
The business worked with a similar support project around three years ago and continues to be very open to support. The business engaged with The TRANSFORMATION Project after receiving details, possibly circulated through social enterprise networks. They were attracted by the offer, as they felt it was a good fit with what they needed to progress.
The support provided to the business consisted of one-to-one sessions – which have been useful for the business. Although it was quite lengthy to complete, The Receptivity for Change Toolset was both relevant and critical in assessing their needs, in terms of understanding their situation, and where the areas of challenge were to be addressed. It 'didn't necessarily tell me things I didn't know, but it's good to have independent reinforcement. It makes me more confident'.
World-leading ideas and innovation, founded on engaged scholarship, from research to application.
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