Eighty3 Creative gained clearer direction, CRM and planning skills, and more confidence to delegate and grow with better structure.
Eighty3 Creative is a design agency providing branding, print and web expertise. Trading since 2008 their clients include manufacturers, universities and businesses operating in the service sector. Based in the Creative Industries Centre, Wolverhampton Science Park, the business has 3 employees.
The business had received a bundle of business support from Staffordshire University when they started trading which gave the business 'a massive kickstart'. Since then, they have looked occasionally, but found suitable support difficult to locate, because of the need to 'jump through hoops' to access.
The business was contacted by The TRANSFORMATION Project personnel providing details of the support available, and they were attracted by the chance to 'get out of a rut, and grow'.
Initially, they were quite sceptical about support, having mixed experiences in the past, but they regard The TRANSFORMATION Project as 'more hands-on and structured' e.g. support and seminars by 'real' business owners, sharing their experience rather than 'practicing theory'.
Discussions with the Business Engagement Manager proved to be beneficial for the business as it gave clear direction of steps to be taken to grow their business. The programme also gave them many suggestions for tools, all of which they tried – they now have CRM systems in place, and use a variety of business modelling tools suggested by the Business Engagement Manager.
The business completed The Receptivity for Change Toolset and thought that, although the questions were generally useful, it was potentially more suited to larger businesses. In relation to the four-stage model the business found the process to be flexible and non-restrictive allowing them to shape the support to meet their needs.
World-leading ideas and innovation, founded on engaged scholarship, from research to application.
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