Informance gained clearer aims, risk understanding and marketing focus; better recruitment planning and delegation; and space to work on the business.
Informance provides software solutions for a Business Discovery platform; QlikView. They support a varied client base including law firms, blue-chip manufacturers, technology and finance companies and leading retailers who use this platform to obtain transparent views of their business. As a UK partner of Qlik they specialise in the development of industry-specific QlikView dashboards and provide product specific implementation, consultancy, training and support. Based in the Warwick Innovation Centre the business currently has 12 employees.
Although the business considers business support to be 'imperative', they have lacked the time to search for relevant help and advice.
The TRANSFORMATION Project linked up with Warwick University to promote the project. It was as a result of this link that Informance were made aware of the support. The business felt it 'looked like what we should be doing', in terms of giving us space to look at how the business is run, particularly in terms of having the owners see a different way to approach management.
The owner considered that The Receptivity for Change Toolset was useful and comprehensive, and hopes that – at the end of the process – they will revisit it to see how their situation has changed.
The four stage process was praised, having a clear structure that enabled the business to be taken through a step at a time, with enough flexibility to slow the pace when needed to examine certain challenges in more depth. It facilitated all three owners to consider different issues, and understand what they should be doing.
World-leading ideas and innovation, founded on engaged scholarship, from research to application.
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