Professional Polishing Services gained a clearer strategic mindset, confidence to step back and delegate, and greater willingness to take calculated risks.
Professional Polishing Services is a UK market leader in industrial metal polishing. The business, established in 1983, provides a comprehensive portfolio of services to clients across both the public and private sector. Services include laser cutting profiles, balustrades, blanks and profiles as well as offering a whole of project management service. The business is based in the Parkrose Industrial Estate, Smethwick and currently employs 22 members of staff.
The business has previously received a variety of business support services, and sat on a Peer Board for 2-3 years, which had provided a useful source of advice.
The owner approached Aston to review the options for business support services that would fit the business needs. The flexibility of service available through the project led them to engage with The TRANSFORMATION Project. The business was looking for 'someone external to look at our plans... make sure you're doing it right, going in the right direction... and suggest tweaks' and a chance to discuss issues in a confidential environment.
The business has nearly finished the programme, having found it easy to understand, with a clear route and structure, and 'not mumbo jumbo'. All the support was based on one-to-one discussions with the Business Engagement Manager, who they found very helpful as a sounding board, giving advice that applied directly to their business model.
World-leading ideas and innovation, founded on engaged scholarship, from research to application.
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