Sipcentric gained a prioritised action plan, recruitment and rebranding; better planning and project management; and a clearer view of risk and growth.
Sipcentric provide a comprehensive portfolio of hosted internet telephony services. They provide services to start up companies through to large enterprises and those operating in the charity sector. The business, which is based in Faraday Wharf, Birmingham Science Park, was established in 2010, and currently employs 5 people.
The business had previously attended some workshops and training events within the Science Park but had not worked directly with any business support providers. The owner is generally positive towards receiving support, and finds networking within the tech community highly beneficial.
The business became aware of The TRANSFORMATION Project via an email from Birmingham City Council and although they were not looking for support at the time felt it was 'the right thing at the right time'.
The business had a number of one-on-one discussions with the Business Engagement Team, during which they analysed potential risks and opportunities and led to the creation of a prioritised action plan for the business. This helped the business to clarify their position, and identified obstacles.
The owner identified the four stage methodology as being a useful guiding tool for discussions.
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